Consumers, not technology, will drive digital mortgage disruption

 National Mortgage News

It's 2017 and most recent home buyers still rank a day at the DMV above their last home closing experience. Everyone, including the financial services industry itself, anticipated that business-to-consumer "fintech" disruptors would singularly redefine how consumers obtain a mortgage, similar to what Silicon Valley did for ride hailing and personal tax filing. Well, we're still waiting.